TL 9000.2016

TL 9000.2016
 
TL 9000:2016 is a quality management system standard specifically designed for the telecommunications industry. It emphasizes performance measurement, continual improvement, and customer satisfaction while addressing industry-specific requirements. Developed by QuEST Forum, it integrates ISO 9001 principles with additional metrics and best practices, ensuring high-quality products, services, and processes tailored to meet telecommunications sector demands.