Quality Management System ISO 9001
An ISO 9001 quality management system will help you to continually monitor and manage quality across all operations. As the world’s most widely recognized quality management standard, it outlines ways to achieve, as well as benchmark, consistent performance, and service. With ISO 9001 quality systems, you can put in place processes that allow you to improve the way you operate at all levels.
ISO 9001:2015 specifies requirements for a Quality management system when an organization:
1 - needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
2 - aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.